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The materials
used by Fast Track Coaching have been written over eight years. All
materials have been developed whilst working with business
operators 'hands on' in their businesses. These materials are not
formulated in an educational institution but in the offices, stores
and warehouses of actual clients. They are used because they get
results.
Services
and strategies are tailor made to meet the needs of each client. A
typical coaching relationship involves the following three
steps;
Step 1:
Initial Business Review
- Establish
personal goals
- Establish
long term business goals (3 years)
- Identify
short term issues & remedial actions
- SWOT
Analysis of current business against three year goals
The
direction of the business is established.
Step 2:
Project Manage Goals
Rather
than develop lengthy business plans, Fast Track Coaching
concentrates on project managing the achievement of the long term
goals. We ensure a clear destination is established for the
business with benchmark goals to be achieved.
- Apply the
ten steps in the FORMIDABLE Business program
- Set
quarterly goals
- Establish
budgets
- Set
employee goals
- Review
client, value-add, strategic, operational & personal
focus.
- Identify
High Payoff activities
- Determine
Reporting on Key Performance Indicators
- Establish
agenda for monthly reviews
Specific
projects include;
- Developing
a sales plan for the business
- Writing a
sales manual
- Developing
referral strategies
- Implementing
a performance culture for employees – job descriptions, goals,
training analysis, performance reviews and on the job training and
coaching.
- Marketing
strategies and campaigns
- Reviewing
internal operations and benchmarking performance
- Streamlining
costs
- Writing
procedure manuals
- Client
retention strategies
- Creating
web sites and promotional strategies
- Positioning
and differentiation strategies
- Making the
business and employees more accountable
- Productivity
improvements – for the operator, employees and the
business
Step 3:
Implementation
A business
coach plays a key role in ensuring the business operator stays on
track in implementing the agreed changes and in achieving the
desired goals.
- Regular
formal meetings to review progress
- Telephone
review of key issues between meetings
- Emailing
of results hoc emails and telephone discussions to review issues of
concern
In
addition, a business coach is a person you can work with to discuss
issues or concerns. It is common for clients to want to meet to
have a discussion about a series of issues or concerns they may
have about the business or to deal with a difficult situation.
Are
you achieving your business and personal
goals?
If not, Fast Track Coaching can assist you. We specialise in
working with small business clients. We focus on practical
solutions that generate results. To find out more on our offer of a
free initial consultation please click
here.
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